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Lettings FAQs

How much will it cost me to let my property?

See the IMS fee sheets on the IMS Landlords page for all costs for letting out your property.

If I'm currently in contract with my current lettings agent can I switch to IMS?

We are currently offering landlords a deal where if they switch to IMS, we will only charge our fully managed fee when your current contract with your agent ends.

Is IMS an ARLA registered lettings agent?

Yes, IMS is an ARLA-registered lettings agent.

Are there any additional marketing costs?

IMS cover the cost of all marketing, including the production of a high gloss brochure of your property.

Who will conduct viewings on my property and when will they occur?

IMS will accompany all viewings at a conveniently arranged time for you.

Do I need to be present for viewings?

As IMS accompany all viewings, we will have the access codes and keys for your property, so you don’t need to be present. It is also worth noting that many tenants often feel more relaxed when the owner is not present.

What is an EPC and how long will it be valid?

An EPC (Energy Performance Certificate) measures the energy efficiency of a property using a scale of A-G and is valid for 10 years. It is a legal requirement for landlords to have a valid EPC before their property is let. IMS can arrange this for you.

How much is the tenant’s deposit and what happens to it?

Typically a deposit equates to six weeks’ rent and is payable upon the signing of the Tenancy Agreement. The deposit will then be registered with a Tenancy Deposit Protection Scheme.

IMS hold the deposit as a stakeholder and register this with a deposit protection scheme, resulting in a faster and more efficient deposit release process at the end of the tenancy.

What does the new deposit scheme involve and how does it protect me?

All deposits being paid by a tenant for an Assured Shorthold Tenancy are registered with a recognised deposit protection scheme within 14 days, guaranteeing that any deposit disputes will be dealt with fairly and efficiently.

How long does it take to receive my rent once paid by the tenant?

IMS carry out a weekly pay run to ensure you get paid as close to the monthly date of tenancy as possible.

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